Privacy policy

At Turbo Tack, we highly prioritise your concerns regarding online privacy and security during your visits and transactions on our website. We are dedicated to ensuring that the information you provide remains secure and is used appropriately. Should you have any inquiries not covered in the following privacy and security policy, please do not hesitate to reach out to us. Your feedback is invaluable, and we continuously strive to enhance our services to better cater to your requirements.

Data Collection by Turbo Tack

Turbo Tack collects essential information necessary to fulfil your requests, which may include your name, mailing address, email address and phone number. This information is gathered when you make purchases or subscribe to email notifications.

Your card details are solicited solely during order placement and are transmitted using the highest level of encryption to ensure utmost safety and security. We do not store your complete card details on our servers.

Cookies and Tracking

During your website navigation, we utilise cookies, or small pieces of tracking data, to gather insights into your preferences, such as your internet service provider’s address and your interactions and activities on our website. This data is not linked to individual customers, and we strictly refrain from using cookies to store confidential information such as passwords or credit and debit card details.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website, including the shopping cart and checkout.

Utilisation of Acquired Information

Our primary purpose for collecting information is to facilitate order processing, shipping and customer service. For instance, we may reach out to provide updates on your order status, shipping information, or to address any queries related to your order. Additionally, we leverage this information to enhance our products, services, website content and user experience.

Sharing of Information

We do not sell or rent your personal information. We share your details only with the parties necessary to complete your order and operate our store, such as our courier and logistics partners, our payment gateway providers and our website and hosting service providers. These parties are permitted to use your information only to perform their function for us, and are required to keep it confidential. We may also disclose information where we are required to do so by law or by a competent authority.

Security Measures Implemented by Turbo Tack for Online Shopping

To ensure secure online transactions, we employ secure socket layer (SSL) technology when you place orders or access your account information. This technology encrypts all data you input before transmission to us. Moreover, all customer data we collect is safeguarded against unauthorised access. We employ reasonable and up-to-date internet security measures and technologies to thwart unauthorised access, maintain data accuracy and ensure the appropriate use of information.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to meet order, accounting, tax and other legal or regulatory requirements.

Your Choices and Rights

You may contact us at any time to access, correct or update the personal information we hold about you, to request its deletion where we are not required to retain it, or to withdraw your consent to marketing communications. You may also unsubscribe from our promotional emails using the link provided in each email.

Children’s Privacy

Our products are often intended for children, but our website is intended for use by adults. We do not knowingly collect personal information directly from children. Purchases and accounts must be created by a parent, guardian or other adult.

Third Party Links

Our website may contain links to third party websites. On accessing these links, you will be governed by the privacy policies and other policies of those third party websites. We are not responsible for the privacy practices or the content of such websites.

Policy Amendments

You acknowledge that this Privacy Policy forms an integral part of the User Agreement, and your use of this site implies unconditional agreement to our Privacy Policy. If you disagree with this Privacy Policy, please refrain from using our site. Your visit and any privacy-related disputes are governed by this policy and the User Agreement, including provisions on damages.

We reserve the right to amend the terms of use and this Privacy Policy at our discretion. Any changes will be promptly posted to keep you informed of our policy alterations. Unless otherwise stated, our current Privacy Policy applies to all information we possess about you and your account.

Contact Us

For any questions, concerns or requests relating to your personal information, please reach out to us:

  • Turbo Tack
  • Email: Infor@turbo-tack.com
  • Phone · WhatsApp: 99401 42067
  • Address: Chennai, Tamil Nadu, India